Net-A-Porter is the latest LuxExperience unit to announce its revamped leadership team following its recent acquisition by the luxury company that was formerly known only for its Mytheresa operation but is now a multi-brand group.
Now the owner of the Yoox Net-A-Porter portfolio of webstores as well as Mytheresa, it has been releasing a series of updates about new, ongoing and tweaked management at its various websites.
As for Net-A-Porter, LuxExperience said its newly formed team that takes immediate effect “will re-energise [its] value proposition and brand appeal while benefiting from the efficiencies and resources of a bigger group in the back-of-house operations”.
So who are the execs in the hot seat? At the helm, Heather Kaminetsky is the new CEO, “responsible for defining and driving a re-energised customer proposition across the globe as well as simplifying the organisational structures”. The company had shared her appointment a couple of months ago when it announced Mr Porter’s new CEO.
She joined Mytheresa in 2021 as president North America and led and oversaw all client-facing activities in the US and Canada, “driving tremendous growth for [it] in this major market of luxury consumption”. She’s been at Net-a-Porter before, as VP global marketing until 2016.
Meanwhile on Thursday the company also announced that Brigitte Chartrand will oversee merchandising and buying for all categories as chief buying and merchandising officer. We’re told she “brings a wealth of experience and deep understanding of the fashion and luxury industry” and was previously VP of womenswear, kidswear and “everything else” at Ssense, having initially joined as womenswear buying manager in 2014. Earlier in her career she was founder of influential boutique Reborn.
Claudia Plant also returns to Net-A-Porter as chief brand and customer officer, overseeing marketing, brand and content. She joined the e-tailer as a co-founder and its first employee in 1999, and “was pivotal from the outset in establishing the brand’s distinctive voice, identity, and editorial spirit that redefined luxury fashion online”.
The company said her “profound understanding of the brand’s DNA and her visionary perspective on fashion and media make her exceptionally well-suited to further grow [its] leadership position as the ultimate luxury fashion destination for women”.
She was most recently CMO at Stella McCartney and previously held senior executive positions at Hunter and Burberry.
Another key appointment is president North America with Jeffrey Trosch having been promoted to the role, overseeing marketing, personal shopping and PR in the region. Most recently, he served as marketing director and country lead for North America and his previous experience includes communication roles at Shinola and Moët Hennessy.
In APAC, Chris Chan has been promoted to the equivalent regional president role after “a strong history with the company”, having served as marketing & communication director APAC at YNAP for the past three years.
As well as the new appointments, there are several key leaders continuing in their roles with Anna Milne still merchandising director; Ankita Bhargava carrying on as director digital marketing; and Victoria Knight staying as site trading director.
Michael Kliger, CEO of LuxExperience, said: “Heather’s appointment as CEO combined with the newly formed management team, marks an exciting new chapter for the business. Her deep understanding of the customer from her previous tenure, combined with her proven track record of driving significant changes and growth, makes her the natural leader to re-energise the customer proposition of the brand and streamline the business for future financial success.”
Copyright © 2025 FashionNetwork.com All rights reserved.
